It’s been more than 20 days now. I still haven't receive my package!Updated 2 months ago

If your package has not been delivered or updated after the 20th business day, please reach out to our support team at [email protected] providing the details of your concern.

We will open an investigation claim for your parcel. Investigations may take as little as 1 month from the day the claim has been opened to hear back on a solution.