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Order & Payment

I have a coupon code. How can I apply it to my order?

For special promotional events on our website, we will usually share a link via newsletter to you with a promo code automatically applied once you click through the link to our website. You may check the promo code applied/enter your promo code follo

I forgot to use my coupon code. Can I still apply it after checkout?

If you forgot to enter your promo code at checkout, don't worry as we can still apply a valid coupon code to your order from the backend. You can reach out to us by clicking “Submit a request” on this page or email us at [email protected]. Please provi

Do you accept Apple Pay and PayPal?

Yes. We accept a wide range of payment methods; Apple Pay, Google Pay, Paypal, and credit card payment through a trusted payment gateway employed by corporations, such as Lyft, Target, Under Armour, and more.

Can I cancel my order?

If you would like to cancel your order, please contact us right away by clicking “Submit a request” on this page or email us at [email protected] with your order number and we will do our best to accommodate your request. Please note that any orders wi

Can I change my order?

If you would like to make any changes to the order you have placed, please contact us right away by clicking “Submit a request” on this page or email us at [email protected] with your order number and the changes required, and we will do our best to ac

I'm having trouble with checkout. Why isn't your website working?

There are a couple of things that we suggest trying:. If none of this works you may send an email to us at [email protected] and provide a screenshot of what's happening, this will allow us to get this problem fixed.

Why isn't my zip code validating?

For whatever reason, the bank sometimes has a different zip code for your billing address than the one entered. Please try using a different card or double-check with your bank as to why this zip code isn't working. Keep in mind you may see a purchas

My card was declined. What should I do?

It happens when our credit card processing company will not accept your chosen payment method. They don't give us too many details, but generally, this means there have been previous issues with fraud or chargeback abuse on the card. As you did attem

The "Place Order" button isn't working. How to resolve this?

Our apologies for the technical trouble! Here are the instructions to fix the issue:

A product's price dropped - can I get reimbursed?

Please note that the price of a product is always subject to change and may vary based on your shipping location. If the price of your item has been changed within 7 days of your shipping date, please reach out to us by sending us an email at cs@shif

How do I sign into my account?

There's no need to create an account to utilize any of our site features. After you place an order you will have the option to create an account and save your information for future orders, but everything else on our site is available without an acco