ShiftCam logo
ShiftCam logo

All articles

FAQ

ProGrip and SnapGrip compatibility

Both ProGrip and SnapGrip are designed to work with any smartphone except for flip phones. ProGrip has a phone clamp that opens symmetrically and closes at release, and it can hold any mobile device between 58 and 90mm wide with or without a case. Sn

Do I need to download an app to use the ProGrip/SnapGrip?

ProGrip and SnapGrip do not require the use of a third-party camera app, as they are fully compatible with your phone's native camera app. However, if you prefer using a third-party camera app for specific features or functionality, you can do so. It

ProGrip vs. SnapGrip - which one should I get?

ProGrip and SnapGrip are both smartphone grips with wireless charging features and shutter buttons for taking photos and videos. The main differences between the two grips are as follows:   ProGrip:. SnapGrip:. Choosing between ProGrip and SnapGrip d

Can I attach a microphone to ProGrip/SnapGrip?

Yes, you can attach a microphone to your ProGrip/SnapGrip. The ProGrip comes with a Cold Shoe Mount & Adapter and for SnapGrip, you can use the SnapShoe where you can mount your microphone. To connect the microphone to your smartphone, we recommend u

Can I replace or change the batteries of my ProGrip/SnapGrip?

Our ProGrip and SnapGrip are equipped with a rechargeable built-in battery and are not designed for battery replacement. The rechargeable feature ensures convenience and long-lasting use. You can recharge the ProGrip and SnapGrip using a USB-C chargi

How strong is the SnapGrip magnet?

Our team has tried and tested hundreds of different magnets and designs to ensure the optimal strength and reliability of SnapGrip. We made a Bi-Section magnet which gives 40% higher force than the traditional MagSafe magnets. By doubling up on the m

How can I get the SnapGrip pouch?

SnapGrip pouch is not sold as a separate item on our website. However, it is included as a free item when you purchase any SnapGrip bundle. It is important to note that it is not included in the 'SnapGrip only' option.

Can I attach the LensUltra lens on my smartphone while using ProGrip or SnapGrip?

Yes. Our LensUltra Series is specifically designed with a narrow base to ensure seamless compatibility with our ProGrip and SnapGrip. This thoughtful design feature allows you to easily attach the lenses to your phone while using ProGrip or SnapGrip

I have your old lens from the ProLens Series. Is it compatible with the new Camera Case on your website?

Both ProLens and LensUltra Series feature the same mounting size of 12mm thread. This means, our Camera Cases and Universal Mounts can be used with both lens series. Whether you own ProLens or LensUltra Series lenses, you can effortlessly use them wi

I have your old lens from the ProLens Series. Is it compatible with the LensUltra - Filters?

The filters we offer are exclusively designed to be compatible with the lenses in our LensUltra Series only. Unfortunately, they cannot be used with lenses from the ProLens Series as these lenses do not support the attachment of filters.

Are the Filter Adapters available for individual purchase on your website?

The filter adapters for phones and anamorphic lenses are no longer sold as individual items on our website. Instead, the filter adapters are now included with every purchase of our LensUltra - Filters. This means that when you purchase any LensUltra