When I press the Qi on/off button of the ProGrip to enable the wireless charging, the Bluetooth disconnects.Updated 2 months ago

To troubleshoot the issue with the wireless charging causing the Bluetooth to disconnect on your ProGrip, please follow these steps:

Step 1: 

Remove your phone from the ProGrip.

Step 2:

Press the shutter button once and reconnect the ProGrip to your phone's Bluetooth.

Step 3: 

Re-attach your phone to the ProGrip, ensuring it is not yet aligned with the wireless charging plate.

Step 4:

Press the Qi On/Off button once. The green LED should blink only because the phone is not properly aligned with the wireless charging connection.

Step 5:

Slide your smartphone carefully to properly align it on the wireless charging area.

Step 6:

The green LED will illuminate, and the wireless charging will be enabled without disconnecting the Bluetooth.